“Three things in human life are important: The first is to be kind; the second is to be kind; and the third is to be kind” – Henry James (1843-1916).

The crowd was sparse when the youthful, inexperienced bartender began her shift. But as the evening progressed, the neighborhood venue neared capacity, leaving the sole provider of services overwhelmed with demand. This, along with the adamant disgruntlement of one patron in need of both sustenance and personal attention, led to tangible signs of distress.

As tears formed in her eyes and a sizable-group approached, one young lady arrived possessing an apparent skill and knowledge of the proprietorship. She volunteered her assistance, taking charge behind the bar, accepting orders, making drinks, and processing payment-her pleasant disposition creating a positive atmosphere as yet to have been experienced. Immediately, order had been restored and control established by the employee-apparent.

This being vocally-noted by those in attendance, the following response was uttered by an accompanying member of her party, “She has never been here before. She arrived today from Chicago and just came from the funeral of her twin-sister, seeking a distraction.”

To the benefit of all, she found it.