I would like to commend the Independence Water Department for the wonderful job it did on repairing a main line leak in our front yard.
To the editor:
I would like to commend the Independence Water Department for the wonderful job it did on repairing a main line leak in our front yard. From the initial call that was taken personally by the director, Dan Montgomery, to the completion of the repair, every worker involved was most responsive, knowledgeable and helpful. They were very concerned about not having to dig up more of our driveway than was essential, and that was surely appreciated.
From the backhoe operator to the man who used the cement saw, to the workers who placed the repair clamps, all were most competent in their jobs. And at the conclusion of filling in the hole with dirt and gravel, the maintenance supervisor, Jim Jackson, even provided us with his card, in case we had any other questions. The entire repair job was completed in one morning, so that by noon we were once again able to use our driveway.
A big thanks to all Water Department employees who were involved.